To provide quality products, service & pricing to our diverse consumers.
You Buy XXX aim to despatch items within 1 business day, once payment has been cleared into our account.
For smaller items:
We use Australia Post's safe and secure tracking service for all smaller items. A consignment note will always be assigned to your purchase to enable you to track your purchase on their website: www.auspost.com.au
For Heavy items:
You Buy XXX use freight carriers of our choice to ship heavier items. A Consignment Number will be assigned to your purchase for your tracking convenience.
All deliveries are made between 8.30am and 5.00pm Monday - Friday by You Buy XXX selected couriers.
For all orders either placed or paid for after 2.00pm on a business day, your order will be despatched the following business day.
Flat Rate Shipping Australia Wide
You Buy XXX offers flat rate shipping Australia wide at $9.95.
You Buy XXX and its carriers are unable to provide an exact time of delivery. A Consignment Number is allocated to each item despatched and the customer can use this to track their items on the applicable carrier's website. Alternatively the customer may contact the courier directly and obtain an estimated time frame of delivery.
On delivery of your item, if a person at the address is not available to sign for receipt of goods, our carrier will leave a calling card for you to collect at the nearest depot or nearest Australia Post office.
We ship the majority of our items through Australia Post E-Parcel service and this provides a tracking service with the use of the Consignment Number, as mentioned above.
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